Date                 1-26-2005                                             

 

Subject            3^rd Eye Product Repair Fee Policy      

 

 

Effective 3-05, All 3^rd Eye products returned for repair that are beyond the 30 day warranty (logged and tracked) will be charged a $25.00 minimum repair fee paid in advance and shipped along with the returned unit. Some units may require significantly higher repair cost and will be identified when contacting 3^rd Eye.

 

3^rd Eye Technology is not responsible for units that have been damaged due to: miss-handling, miss-use or abuse, i.e. broken controls/components from dropping/excessive force, contact to electrical internal components or consistent/repeated reverse polarity/incorrect hookup.

 

Before returning product: 

 

Contact 3^rd Eye for an RMA (return material authorization) advance payment along with a description of the problem (do not return product without authorization). If product is returned without authorization and/or advance payment, the unit will be held without notice until the above requirements are complied with. After 10 days units will be the property of 3^rd Eye, refurbished then sold as used product.

 

As always you can expect 3rd Eye to make reasonable and flexible considerations in regards to this matter.

 

Thank you,

 

Howard Smith
3rd Eye Tech.
780 Carlita Cir.
Rohnert Park
Ca. 94928
707) 664-1722
I3rdeyeguy@aol.com
www.thirdeyetechnology.net/