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UPDATE September 3, 2023
Third Eye Technology is under new ownership.
Third Eye is very excited to announce that we are ready to start receiving controllers on a limited basis for service and repairs. If you have a Third Eye Controller that needs service, please send us an email at thirdeyecontrollers@gmail.com and include the following:

  1. Your name and address.
  2. Your phone number.
  3. The model of controller you have.
  4. A brief description of the problem you are having with your controller.

    3rdEye Product Repair Fee Policy  -  Effective September 3, 2023

    All 3rd Eye products returned for repair that are beyond the 30 day warranty (logged and tracked) will be charged a $60.00 minimum repair fee paid in advance and shipped along with the returned unit. The Customer pays shipping cost to and from 3rd Eye, the return amount will be established at the time of contact with 3rd Eye. Some units may require significantly higher repair cost and will also be identified when contacting 3rd Eye.

    3rd Eye Technology is not responsible for units that have been damaged due to: miss-handling, miss-use or abuse, i.e. broken controls/components from dropping/excessive force, contact to electrical internal components or consistent/repeated reverse polarity/ incorrect hookup.

    Always contact 3rdEye BEFORE returning product

    Contact 3rd Eye for an RMA (return material authorization) advance payment along with a description of the problem (do not return product without authorization)

    As always you can expect 3rd Eye to make reasonable and flexible considerations in regards to this matter.

    Thank you,

    Justin Zimmerman
Designing and manufacturing the finest fully electronic slot car hand controllers and slotcar power supplies in the world for 1/24th and HO scale racing.